From zero to live in under 5 minutes
No engineers, no telephony expertise, no guesswork. HeyBreez walks you through every step from voice setup to your first live call.
Three steps to your first live agent
Configure your agent
Choose a voice, set your agent's name, and write your call script using our guided template. You can pick a pre-built template for sales, support, or scheduling, and customize it in plain text. No code, no telephony jargon.
Set routing rules for transfers: when does the agent hand off to a live person, what number does it call, and what summary does it speak first? All configurable in the same screen.
Connect your phone number
You have two options: forward your existing business number to HeyBreez with a one-line call forwarding rule, or provision a new local number through our Twilio integration in one click.
Either way, setup takes under two minutes and does not require touching any hardware or asking IT for help. Your callers dial the same number they always have.
Go live and review results
Click "Go Live" and your agent starts answering immediately. Your dashboard shows a live call feed, outcome tags (lead captured / appointment booked / transferred), and a full searchable transcript log.
Most customers review their first night's transcripts the next morning and make one or two script tweaks. The agent gets better with every adjustment.
What a HeyBreez call sounds like
A realistic lead qualification call. The agent greets, qualifies, captures details, and wraps cleanly.
Questions before you start
Modern voice synthesis is a long way from the IVR robots of ten years ago. HeyBreez uses current-generation speech models with natural pacing, filler handling, and interruption recovery. Callers often do not realize they are talking to an AI until the agent mentions it or until the handoff. We track naturalness scores per agent and flag regressions.
The agent follows the fallback rule you set during configuration. Most customers set this to: "I do not have that information in front of me, but I can have someone from our team follow up with you directly. Can I get your name and number?" The fallback is just another call flow branch, and you write exactly what it says.
Yes, at any time. Script changes take effect on the next call. You can also set a change to activate at a specific date and time, which is useful if you have seasonal promotions or weekend pricing. There is no approval process or support ticket needed.
Outbound calling is available on the Growth and Scale plans. You can configure the agent to call a contact list for appointment reminders, follow-up calls, or re-engagement. All outbound calls follow TCPA compliance rules, and HeyBreez handles the opt-out flow automatically.
HeyBreez works with any phone provider for call forwarding, since you are simply forwarding calls to a HeyBreez number. If you want to provision a new dedicated number, we support Twilio and RingCentral natively. Bring-your-own-SIP is available on the Scale plan for larger teams with existing telephony infrastructure.
Try it for 14 days free
No credit card required. Set up your first agent in under 5 minutes.